Shipping & Returns

Straight talk on how we handle orders, delivery, and the rare occasion when something goes wrong.

Shipping

All orders are packed and dispatched within the week via courier across Australia. We ship nationally — from Perth to Hobart, we've got you covered.

• —Orders are processed Monday–Friday. Orders placed over the weekend will be dispatched the following business week.
• —Courier delivery typically takes 5–10 business days depending on your location, but can take longer.
• —Rolls are carefully packaged to ensure they arrive in perfect condition.

Returns & Exchanges

We want you to be stoked with your wrap. Here's how we handle it when things don't go to plan.

We do not accept returns on:

• —Cut or opened film rolls — once the roll is opened or cut, it cannot be returned.
• —Film that has been partially installed or damaged during application.
• —Change of mind purchases after the roll has been opened.

We do accept returns on:

• —Unopened, unused rolls in original packaging within 14 days of delivery.
• —Incorrect items sent by us — we'll cover return shipping and resend the right product.
• —Items damaged in transit — contact us within 48 hours with photos and we'll make it right.

Damaged Orders

If your order arrives damaged, contact us within 48 hours of delivery. Send through photos of the damaged packaging and product and we'll sort it out — no hassle, no lengthy back-and-forth.

We take packaging seriously and damage is rare, but we stand behind every order we send out.

Wrong Colour? Colour Variance?

Screens display colours differently and some finishes — particularly colour shift, pearlescent, and metallic films — look significantly different depending on lighting conditions. We do our best to photograph every product accurately, but we can't guarantee an exact match to what you see on your device.

Contact us and we can send through more photos or video of the colour to help you make the right call before you order.

Colour variance is not considered a fault and does not qualify for a return.

How to Lodge a Return

To start a return or report a damaged order, contact us directly with your order number and photos where applicable. We aim to respond within one business day and will guide you through the process.

• —Do not send items back without contacting us first.
• —Returns without prior authorisation may not be accepted.
• —Approved returns should be sent back in their original packaging.

Got a Question?

We actually answer. Reach out and we'll get back to you fast.